29/03/15 - Blog Entry #4

This week, me and my group mate commenced the workshop observations.  Due to commitments,  me and my group mate worked out our scheduling and this week he went to observe the workshop on his own while I will join him the following weekends.  

We briefed on the activities of the weekend on Tuesday and upon visiting the workshop, my partner found it to be a very busy environment with all staff full-on with their work on 3 vehicles.  This session was then used to just observe how the workshop ran which we now know to be very busy.  

Because of this, the following weeks, we shall use the workshop observation sessions to take notes and describe while for more direct and detailed information, we will arrange meetings with staff and the manager/owner of the workshop at more convenient times.  This scheduled approach will help allow us to get more detailed information as the constituents of the workshop can concentrate and reflect on their experiences and thoughts better during a dedicated session rather than be distracted by us during their working hours. 

The next observation session will be this coming Saturday again with planned and scheduled interviews to be conducted during the weekdays for the workshop's staff.